RE/MAX Heritage Properties

Legal Entity: First Heritage Properties LLC

Website: https://heritagepropertiesnj.com

Effective Date: October 11, 2026

1. Agreement to Terms

Welcome to RE/MAX Heritage Properties, operated by First Heritage Properties LLC ("RE/MAX Heritage Properties," "we," "us," or "our").

These Terms of Service ("Terms") govern your access to and use of our website, online forms, appointment scheduling services, real estate information, communications, and other services provided by RE/MAX Heritage Properties.

By accessing our website, submitting information, scheduling an appointment, or using our services, you agree to these Terms to the extent permitted by applicable law.

If you do not agree with these Terms, please discontinue use of our website and online services.

Certain services, including SMS marketing communications, require separate affirmative consent. Agreement to these Terms alone does not constitute consent to receive marketing text messages.

2. Description of Services

RE/MAX Heritage Properties is a New Jersey real estate brokerage providing residential real estate services, including:

- Residential property sales and listings

- Buyer representation and property searches

- Seller representation and marketing

- Property inquiries and showing arrangements

- Real estate consultations

- Property valuations and market information

- Appointment scheduling

- Customer support and transaction-related communications

- Real estate agent recruiting and professional opportunities

Our website provides information about our brokerage, available services, real estate opportunities, and methods for contacting our representatives.

RE/MAX Heritage Properties uses GoHighLevel (HighLevel) as a customer relationship management (CRM), communications, appointment scheduling, and automation platform.

Depending on your interactions with our business and the consent provided, communications may include emails, telephone calls, SMS text messages, and associated voicemail services.

All communications are subject to applicable consent and consumer protection requirements.

3. User Responsibilities

By using our website and services, you agree to:

1. Provide accurate and current information when submitting inquiries or forms.

2. Use our website and services only for lawful purposes.

3. Respect the intellectual property rights of RE/MAX Heritage Properties and other parties.

4. Avoid activities that interfere with website security or functionality.

5. Provide contact information that you are authorized to use.

6. Notify us if your contact information or communication preferences change.

7. Review any additional agreements required for specific real estate services or transactions.

You are responsible for ensuring that information you voluntarily submit is accurate.

Providing a phone number does not automatically constitute consent to receive promotional SMS communications.

4. Acceptable Use

You agree not to use our website or services to:

- Engage in unlawful, fraudulent, or deceptive activities.

- Submit misleading or impersonated inquiries.

- Distribute malicious software or harmful content.

- Attempt unauthorized access to our systems or customer information.

- Interfere with the availability, security, or functionality of our website.

- Collect website information through unauthorized automated methods.

- Misuse our intellectual property, trademarks, or business information.

We reserve the right to restrict access to our website or services when reasonably necessary to address violations of these Terms, protect users, or comply with applicable law.

5. SMS Messaging Terms

### 5.1 SMS Program Description

RE/MAX Heritage Properties offers an SMS messaging program for individuals who expressly opt in to receive text communications.

Depending on the specific program and consent provided, messages may include:

- Responses to residential real estate inquiries

- Property listing information and updates

- Buyer and seller consultation follow-ups

- Property showing confirmations and reminders

- Appointment scheduling and reminders

- Transaction-related service updates

- Customer service communications

- Real estate marketing messages and promotional offers

- Agent recruiting communications and event reminders

Messages may be automated or manually initiated through our business communications platform.

Marketing and promotional messages are sent only when the recipient has provided the consent required by applicable law.

### 5.2 SMS Opt-In and Consent

You may subscribe to SMS communications by selecting an optional consent checkbox on our website forms, opting in through an appointment scheduling form, or providing another documented form of express consent appropriate to the messaging program.

When required by law, promotional messaging consent is requested separately from consent for transactional or informational communications.

By affirmatively opting in, you authorize RE/MAX Heritage Properties to send text messages to the mobile number you provide, consistent with the scope of your consent.

Consent to receive marketing SMS messages is not a condition of purchasing any property, product, or service.

Submission of a telephone number, by itself, does not authorize promotional text messages.

RE/MAX Heritage Properties maintains consent and communication preference records as reasonably necessary for compliance and administration of its messaging programs.

### 5.3 Message Frequency

Message frequency varies based on your interactions with RE/MAX Heritage Properties, the messaging program you joined, your appointment activity, your property inquiries, and your communication preferences.

You may receive messages in response to inquiries, around scheduled appointments, during active real estate transactions, or periodically in connection with real estate updates or promotional communications for which you have opted in.

If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

### 5.4 Message and Data Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you.

Charges depend on your mobile carrier and wireless service plan.

RE/MAX Heritage Properties is not responsible for messaging or data charges imposed by your carrier.

### 5.5 SMS Opt-Out Instructions

You can cancel the SMS service at any time. Just text "STOP" in reply to a text message from RE/MAX Heritage Properties, including messages sent through our business number 973-598-1700.

After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed, where supported and permitted. After this, you will no longer receive SMS messages covered by your opt-out request.

If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again in accordance with your new consent.

You may also revoke SMS consent through another reasonable method, including contacting our office directly.

### 5.6 SMS Help Instructions

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at:

Email: [email protected]

Phone: 973-598-1700

### 5.7 Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

Message delivery is subject to wireless carrier availability, network conditions, device compatibility, and other technical factors outside our control.

### 5.8 SMS Privacy and Data Protection

RE/MAX Heritage Properties protects mobile information and SMS consent records in accordance with our Privacy Policy.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

RE/MAX Heritage Properties does not sell, rent, trade, or transfer SMS opt-in data or consent records for independent third-party marketing or promotional purposes.

Authorized messaging infrastructure and technical service providers may process information solely to provide and support communications services on our behalf.

SMS consent is not transferred to affiliates, cooperating real estate businesses, or other third parties for their independent marketing campaigns.

### 5.9 Privacy Policy Reference

If you have any questions regarding privacy, please read our Privacy Policy through our website:

https://heritagepropertiesnj.com

You may also contact [email protected] to request a copy of our Privacy Policy.

6. Email and Telephone Communications

RE/MAX Heritage Properties may communicate with individuals through email and telephone calls for purposes including:

- Responding to submitted inquiries

- Scheduling appointments and property showings

- Providing information about requested real estate services

- Following up on client transactions

- Responding to recruiting inquiries

- Sending marketing information when permitted by applicable law

We may use GoHighLevel to manage these communications and associated contact records.

Where permitted and configured, voicemail services may also be used in connection with business communications, subject to applicable consent requirements.

Recipients may request changes to communication preferences by contacting our office.

Marketing email recipients may unsubscribe using the instructions provided in promotional messages.

RE/MAX Heritage Properties will honor applicable opt-out and consent withdrawal requirements.

7. Payments & Billing

Access to our public website and submission of general property inquiries do not ordinarily require payment.

Certain real estate services may involve commissions, fees, deposits, or other transaction-related costs.

Any applicable brokerage compensation, service fees, or payment obligations will be established through separate written agreements, transaction documents, or legally required disclosures.

These Terms do not independently establish a commission obligation or authorize the collection of fees that have not been otherwise agreed upon.

Payment obligations arising under separate real estate agreements are governed by the terms of those agreements and applicable law.

8. Real Estate Information and Disclaimers

RE/MAX Heritage Properties strives to provide accurate and relevant real estate information.

However, property listings, pricing, availability, descriptions, photographs, measurements, market statistics, and other information may change without notice.

Information provided through our website is for general informational purposes and should not be treated as a guarantee of property condition, availability, value, or transaction outcome.

Property details should be independently verified as appropriate.

Information on our website does not constitute legal, tax, financial, mortgage, appraisal, inspection, or other specialized professional advice.

Users should consult appropriately qualified professionals when making legal, financial, or real estate decisions.

Use of our website, submission of an inquiry, or receipt of general information does not automatically establish a brokerage agency relationship.

Any agency relationship will be governed by applicable New Jersey law and the relevant brokerage disclosures or agreements.

9. Fair Housing and Equal Opportunity

RE/MAX Heritage Properties is committed to providing real estate services consistent with applicable federal and New Jersey fair housing laws.

We support equal professional service and do not discriminate in the provision of housing-related services on any basis prohibited by applicable law.

Users of our website and services must not engage in discriminatory, unlawful, or otherwise prohibited activities.

10. Intellectual Property

Unless otherwise indicated, the website's original content, branding, text, design elements, graphics, and other materials are owned by RE/MAX Heritage Properties, licensed to it, or used with appropriate authorization.

The RE/MAX name, logos, and related trademarks belong to their respective rights holders and are used subject to applicable brand and licensing requirements.

Users may access website content for lawful personal, informational, and real estate-related purposes.

You may not reproduce, distribute, modify, commercially exploit, or republish protected materials without the appropriate authorization.

Nothing in these Terms transfers ownership of any intellectual property rights to website users.

11. Third-Party Services and Technology

RE/MAX Heritage Properties uses third-party technology and professional service providers to support its business operations.

These may include:

GoHighLevel (HighLevel)

Used for CRM management, contact records, online forms, appointment scheduling, messaging, email communications, telephone communications, and business automation.

Google Workspace

Used for business email, scheduling, documents, and administrative collaboration.

Multiple Listing Services (MLS)

Used to support property listing information, real estate searches, and brokerage operations.

Other Real Estate Service Providers

Used when reasonably necessary to support brokerage services, transaction administration, and other legitimate business activities.

These providers may process relevant information for authorized operational purposes, subject to applicable agreements and privacy obligations.

RE/MAX Heritage Properties does not authorize these operational relationships to be used for independent promotional distribution of customer mobile information or SMS consent records.

External services may have their own terms and privacy practices.

We are not responsible for the independent operation of third-party websites or platforms beyond our reasonable control.

12. Privacy and Personal Information

Your privacy is important to RE/MAX Heritage Properties.

Our collection, use, storage, retention, and protection of personal information are described in our Privacy Policy.

By using our services, you acknowledge that personal information will be handled as described in that policy, subject to applicable laws.

Where separate consent is required for particular communications or processing activities, we obtain that consent through the appropriate process.

For privacy-related questions, contact [email protected].

13. Disclaimers

To the extent permitted by applicable law, the website and its general informational features are provided on an "as is" and "as available" basis.

RE/MAX Heritage Properties does not guarantee that:

- Website access will be continuous or uninterrupted.

- The website will always be free of technical errors.

- Every property listing will remain available.

- All third-party property data will be complete or current.

- Electronic communications will always be delivered without delay.

- Use of the website will result in a successful purchase, sale, or other real estate transaction.

Nothing in this section limits any rights, duties, representations, or warranties that cannot legally be excluded, or obligations expressly undertaken through a separate written real estate agreement.

14. Limitation of Liability

To the fullest extent permitted by applicable law, RE/MAX Heritage Properties and First Heritage Properties LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of the public website or its general informational features.

This includes damages arising from temporary website unavailability, technical disruptions, or reliance on general website information, except where liability cannot lawfully be excluded.

This limitation does not waive or restrict liability for fraud, willful misconduct, gross negligence, statutory violations, or other conduct for which liability cannot legally be limited.

It also does not override the express obligations of any separate brokerage or real estate services agreement.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless RE/MAX Heritage Properties, First Heritage Properties LLC, and their authorized representatives from third-party claims, damages, losses, and reasonable expenses arising directly from:

- Your unlawful use of the website.

- Your material violation of these Terms.

- Your infringement of another party's intellectual property rights.

- Your unauthorized interference with website systems or security.

This provision applies only to the extent that a claim is attributable to your wrongful conduct and does not require you to indemnify RE/MAX Heritage Properties for its own negligence, misconduct, or legal violations where prohibited by law.

16. Termination or Restriction of Access

RE/MAX Heritage Properties may suspend or restrict access to website features when reasonably necessary due to:

- Violations of these Terms

- Fraudulent or abusive activity

- Security concerns

- Misuse of online systems

- Applicable legal or regulatory requirements

Users may discontinue using the website at any time.

Users may separately withdraw communication consent or unsubscribe from messaging programs.

Termination of website access does not automatically terminate a separately executed real estate agency, brokerage, or transaction agreement.

Such agreements remain subject to their own terms and applicable law.

17. Governing Law

These Terms are governed by the laws of the State of New Jersey and applicable federal laws of the United States, without regard to conflict-of-law principles.

Disputes arising from use of the website or these Terms will be handled in a court of competent jurisdiction in New Jersey, subject to applicable consumer protections and mandatory jurisdictional requirements.

Nothing in these Terms removes rights or remedies available under applicable law.

18. Changes to These Terms

RE/MAX Heritage Properties may revise these Terms periodically to reflect changes in our business operations, technology, communications, services, or legal obligations.

Updated Terms will be published on our website:

https://heritagepropertiesnj.com

Changes will take effect as stated in the updated Terms, subject to applicable legal requirements.

When required by law, additional notice or consent will be obtained before material changes become effective.

Updates to these Terms do not automatically expand the scope of an individual's previously granted SMS marketing consent.

We encourage website visitors to review these Terms periodically.

19. Contact Information

For questions about these Terms of Service, our real estate services, or our communications programs, please contact:

RE/MAX Heritage Properties

Operated by First Heritage Properties LLC

293 Route 206

Flanders, NJ 07836

United States

Business Phone: 973-598-1700

Email and Customer Support: [email protected]

Website: https://heritagepropertiesnj.com

Authorized Representative: Richard Ardia

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Last Updated: October 11, 2026